Report malfunction

Is a traffic light out?

Is a streetlight not working? We try to fix these faults quickly. To make us even faster, we rely on your help. Reporting a fault is quick and easy. We'll show you how.

To report a fault

  1. Select the type of installation (lighting, traffic sign, traffic light)
  2. Indicate the location of the fault (preferably using the map below)
  3. Put the blue marker as best you can on the place where the fault is
  4. Click the blue pin again to continue
  5. Describe the fault or provide a mast number (white number on the side of the mast)
  6. Please leave your contact details. This way we can easily reach you for any queries.
  7. If everything fits, click "Report".


Thank you for your message. You are an important part of our work and make traffic safer for everyone.

Report malfunctions conveniently via app

Do you notice that our technology is down while you're out and about? Simply report the malfunction using our app. It is available for iOS and Android.